Sales Development Representative, SME & Growth, JP

The role

You will qualify leads to build the sales pipeline by working with the SME & Growth Account Executive team. You will engage prospects through various outreach strategies and collaborate with marketing to improve targeting.

What you will do

• Move solid leads through the funnel and arrange meetings.
• Initiate contact with potential customers via calls or responding to inquiries.
• Execute customer journey touchpoints through cold calls, emails, chat and social media.
• Develop relationships with prospects to uncover needs through questioning.
• Present product information to customers.
• Follow-up with potential customers who did not initially result in a sales opportunity.
• Perform regular follow-up calls or emails to existing customers to identify new needs.
• Work through lead list meeting or exceeding SLAs.
• Update activity and contact information within the CRM system.
• Inform and recommend outreach strategies by testing various touchpoints.

Required qualifications

• Minimum of 1-year experience in an SDR-related role with a track record of top performance
• Native-level fluency in Japanese
• Business-level English (spoken and written)
• Strong interest in technology

Nice to have

• Sales experience in SaaS, FinTech, payments, or IT industry
• Experience using CRM tools such as Salesforce
• Experience working in startups or high-growth companies

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses to run financial operations. The company started in Melbourne in 2015 and has more than 2,700 people across 27 offices.