Senior Associate, Consumer Fraud Risk Operations

The role

You will work on real time risk engine optimization initiatives to enhance merchant transaction success rate and reduce risk level globally. You will partner with cross-functional teams to monitor merchant risk and provide feedback to model makers and product managers.

What you will do

• Optimize risk engine rules based on assessment of merchant fraud and dispute pattern and commercial feedback
• Partner with cross-functional team to monitor merchant risk and payment performance
• Support merchant new product launch or sale event by providing risk support
• Work with merchants on fraud or chargeback solutions and provide guidance towards risk performance improvement plans
• Provide suggestions on current real time risk control products, policies, and processes
• Envisioning and presenting real-time risk solutions to internal and external partners

Required qualifications

• At least 5 years of experience in fraud risk function with experience in payment industry
• Strong data mindset and analytical skills
• SQL is a must
• Deep understanding of payment real time risk controls
• Ability to identify the risk and remediation actions
• Experience in problem-solving
• Ability to recognize non-obvious patterns and out-of-the-box thinking
• Strong project management skills for improving rules, models and products
• Ability to work independently in a fast-paced and rapidly changing environment
• Skills to communicate key risk indicators with non-risk-colleagues

Nice to have

• Python is preferred

About the company

Airwallex is an AI-native financial operating system used by businesses to run financial operations or build financial products. It provides financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.