Director, Strategy & Operations - CEO Office

The role

You will work with executive leadership on high-priority strategic and operational initiatives. You will frame problems and drive alignment to move complex initiatives from idea to outcome across global expansion, product strategy, and AI transformation.

What you will do

• Work with leadership on high-priority initiatives that shape company direction globally
• Frame problems and drive alignment
• Ensure complex initiatives move from idea to outcome
• Scale new products and business lines globally
• Execute international expansion and market entry strategy
• Manage regulatory and banking infrastructure initiatives
• Design organisational effectiveness and operating models
• Drive commercial acceleration and go-to-market execution
• Evaluate M&A and manage post-merger integration
• Lead AI-enabled operational transformation

Required qualifications

• Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
• Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
• Exceptional problem-solving and structured thinking abilities
• Strong executive communication skills
• Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
• Strong stakeholder management and influencing skills across seniority levels and functions
• High degree of commercial judgment and operational pragmatism
• Bachelor’s degree or equivalent practical experience

Nice to have

• Experience in fintech, financial services, or other regulated industries
• Experience working directly with senior executives or founders
• Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
• Experience scaling products, markets, or operational functions in international environments
• Strong data analysis and business modelling capabilities
• Demonstrated ability to balance strategic thinking with hands-on execution

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses. It provides financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.