Senior Product Manager, Identity

The role

You will lead Identity Verification and KYC products to power business onboarding globally. You will define the roadmap for AI-driven verification, including evidence collection, orchestration, and decisioning.

What you will do

• Build intelligent identity systems using vendor integrations, in-house models, and AI-assisted review.
• Create verification experiences that handle complex regulatory, fraud, and geographic requirements.
• Evolve the identity provider ecosystem to optimize coverage, reliability, performance, cost, and quality.
• Identify opportunities to turn identity verification into a product advantage and revenue driver.
• Partner with Engineering, Security, Risk, Compliance, Operations, and Design from discovery to iteration.

Required qualifications

• 6+ years of Product Management experience, including leading complex, cross-functional initiatives for platform, infrastructure or B2B products at scale.
• Experience building and shipping customer- or developer-facing capabilities in payments, financial services, SaaS platforms, security or infrastructure.
• Strong technical fluency across APIs, services, data pipelines and observability.
• Experience working in regulated or risk-sensitive environments such as fintech, payments, banking or a similar policy-heavy domain.
• A data-driven approach, including defining metrics, using SQL or dashboards for self-serve analysis.
• Strong cross-functional leadership skills across Product, Engineering, Security, Risk, Compliance, Operations and Design.
• Excellent written and verbal communication.
• A track record of owning problems end to end, from problem framing and discovery through design, delivery, rollout and iteration.

Nice to have

• Experience with identity, access or security platforms, including IAM, authentication, authorisation, policy engines, audit or logging.
• Experience with large-scale notification systems such as email, SMS or push.
• A background in fraud prevention, security engineering or risk, especially account security, abuse prevention or incident response.
• Experience building platform capabilities such as APIs, services, SDKs or shared components for multiple product teams.
• Familiarity with SMS and email infrastructure, abuse vectors such as SMS pumping and phishing, and mitigations.
• Experience operating at global scale and shipping features across multiple countries and regulatory regimes.

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses globally.