Airwallex

Inbound Sales Representative, SME & Growth

MY - Kuala Lumpur. Posted a month ago

The role

You will qualify leads to build the sales pipeline and manage a portfolio of SME leads. You will own the inbound sales process from initial outreach to closing accounts and helping customers use products.

What you will do

  • Own the inbound sales process from end to end for SME customers
  • Perform initial outreach, product demonstrations, and account closing
  • Help customers get familiarised with products
  • Be an expert across product offerings to resolve customer pain points
  • Create a strong first impression and provide world-class experience
  • Achieve revenue targets from new customers
  • Engage in customer conversations to understand business needs
  • Resolve incoming support inquiries to ensure great customer experience
  • Work across diverse global offices and different team functions

Required qualifications

  • At least 2+ years of B2B experience in a sales related role
  • Strong motivator and self starter able to operate in a hyper growth environment
  • Strong verbal and written communication in English
  • Previous experience with complex sales
  • Comfortable selling to senior executives and business owners
  • Ability to build meaningful, collaborative relationships
  • Exceptional communication skills

Nice to have

  • Mandarin

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses. It provides financial infrastructure for global commerce with offices across North America, Europe, the Middle East, and Asia-Pacific.