Account Executive, Outbound Team 3, SME & Growth, CN

The role

You will help small and mid-market businesses solve cross-border financial challenges by building new customer relationships. You will grow and close new customer opportunities through outbound prospecting, referrals, events, and business-channel partnerships.

What you will do

• Grow and close new cross-border customer opportunities through outbound prospecting, referrals, events, and business-channel partnerships
• Build expertise across advertising, entertainment, online travel, and online education
• Translate customer needs into industry-specific solutions with Product
• Move customers from registration and KYC through launch and sustained transaction activity
• Apply sound judgment around transaction compliance and assess transaction activity risks
• Deepen customer relationships and increase customer lifetime value
• Track market developments and share insights and recommendations
• Explore new commercial partnership models

Required qualifications

• A bachelor's degree or above
• 3+ years of sales experience
• Ability to develop and maintain customer relationships
• Strong self-motivation
• Results-oriented mindset
• Clear accountability for outcomes
• Excellent customer communication skills
• Ability to build trusted working relationships
• Strong learning and communication skills
• Agile thinking
• Adaptability
• Resilience under pressure

Nice to have

• Experience in cross-border payments, cross-border e-commerce, independent-site service providers, ERP, overseas advertising agencies, or a related industry
• Experience selling into advertising and adjacent entertainment, online travel, or online education
• Familiarity with customer onboarding, KYC, transaction operations, or payment compliance

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for global commerce and is co-headquartered in San Francisco and Singapore.