Associate Director, Strategy & Operations - CEO Office

The role

You will work with executive leadership on high-priority strategic and operational initiatives. This includes scaling products, international expansion, and AI-enabled operational transformation.

What you will do

• Work with leadership on high-priority initiatives that shape company direction
• Frame problems and drive alignment
• Ensure complex initiatives move from idea to outcome
• Scale new products and business lines globally
• Execute international expansion and market entry strategy
• Manage regulatory and banking infrastructure initiatives
• Design organizational effectiveness and operating models
• Execute commercial acceleration and go-to-market strategies
• Evaluate M&A and manage post-merger integration
• Drive AI-enabled operational transformation

Required qualifications

• Proven experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
• Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
• Exceptional problem-solving and structured thinking abilities
• Strong executive communication skills
• Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
• Strong stakeholder management and influencing skills across seniority levels and functions
• High degree of commercial judgment and operational pragmatism
• Bachelor’s degree or equivalent practical experience

Nice to have

• Experience in fintech, financial services, or other regulated industries
• Experience working directly with senior executives or founders
• Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
• Experience scaling products, markets, or operational functions in international environments
• Strong data analysis and business modeling capabilities
• Demonstrated ability to balance strategic thinking with hands-on execution

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses. The company provides financial infrastructure and global payments across North America, Europe, the Middle East, and Asia-Pacific.