Account Manager, SME & Growth

The role

You will build relationships with existing SME customers to increase product adoption and drive expansion. You will act as a bridge between customers and the Airwallex team to support growth across Israel and EMEA.

What you will do

• Own and grow a portfolio of strategic SME accounts
• Develop account plans and increase product adoption
• Identify, develop and close upsell and expansion opportunities
• Act as a trusted advisor to customers
• Lead complex commercial negotiations
• Translate customer needs into commercially viable solutions
• Work independently through ambiguity and change
• Achieve or exceed KPIs and revenue targets

Required qualifications

• Fluent written and spoken English and Hebrew
• Three or more years of experience in account management or sales
• Strong consultative selling skills
• Proven track record of exceeding targets in high-target, high-pace environments
• Strong data analysis skills
• Experience managing complex, multi-product accounts
• Exceptional communication skills
• Strong problem-solving, networking and relationship-building skills
• Strong technical aptitude
• Bachelor's degree or equivalent

Nice to have

• Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products
• Experience with structured sales methodologies such as MEDDPICC
• Solid understanding of APIs
• Experience with Salesforce

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses to run financial operations or build financial products. The company provides global payment infrastructure with offices across North America, Europe, the Middle East, and Asia-Pacific.