Airwallex

Head of SME & Growth, Malaysia

MY - Kuala Lumpur. Posted 3 months ago

The role

You will build and lead the Malaysia SME & Growth sales organisation. You will own the go-to-market strategy across inbound, outbound and partnership motions to meet new business and gross profit targets.

What you will do

  • Build and lead the Malaysia SME & Growth sales organisation focusing on CPMs and ISRs
  • Own the go-to-market strategy across inbound, outbound and partnership motions
  • Be accountable for new business and gross profit targets
  • Design and scale an integrated CPM and ISR operating model
  • Develop and execute a channel partnerships strategy for Malaysia
  • Partner with Marketing and GTM Partnerships on campaigns and partner-led plays
  • Work with Product, Payments, Operations and regional leadership to enable the sales organisation

Required qualifications

  • 10+ years of experience in sales and business development in high-growth environments
  • 5+ years of experience leading sales teams or sales managers
  • Proven track record of building and leading high-performing sales teams and commercial motions
  • Strong knowledge of payments and financial technology
  • Familiarity with Payment Service Provider (PSP) and merchant acquiring models
  • Experience running a data-driven sales organisation through CRM and commercial tools such as Salesforce
  • Experience using or piloting AI-enabled sales and productivity tools
  • Excellent communication and stakeholder management skills
  • Fluency in English
  • Strong knowledge of the Malaysian business environment

Nice to have

  • Direct experience in a PSP, payment gateway, acquirer or payments-focused fintech
  • Experience in a fast-growing technology company selling to SMEs or enterprise customers in Southeast Asia
  • Experience building or scaling a new market or country P&L
  • Hands-on experience with channel partner programmes in ecosystems such as accounting or ERP platforms, ecommerce platforms, payment orchestrators or corporate service providers

About the company

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for global commerce and is co-headquartered in San Francisco and Singapore.