Director, Sales, SME & Growth, CN

The role

You will lead the sales team to expand cross-border payments business among small and mid-market businesses. You will shape sales strategy, manage a direct sales organisation, and partner with cross-functional teams to drive growth.

What you will do

• Shape sales strategy by identifying industry needs, standardising products, and developing pricing and market strategies
• Set sales targets and translate them into actionable plans
• Improve sales processes and management tools
• Build and manage a direct sales organisation including hiring, development, and retention
• Identify underperformance and improve results through coaching and training
• Manage team performance across sales outcomes and customer acquisition quality
• Partner with Product, Marketing, Strategy, Account Management, and Customer Service
• Connect with prospective customers and develop commercial partnerships using industry networks
• Track industry developments and identify new commercial models

Required qualifications

• Bachelor’s degree or above
• Fluent spoken and written English
• Fluent spoken and written Chinese
• 8+ years of experience in enterprise sales, business development, marketing strategy, or commercial leadership
• 3+ years managing a sales team
• Track record of successful commercial results in enterprise services, cross-border trade, e-commerce, payments, cloud, SaaS, IT services, or a related field
• Strong self-motivation, disciplined execution, and ownership of process and results
• Strong analytical and strategic thinking
• Concise, direct communication
• Ability to identify and influence key decision-makers and stakeholders
• Agility, resilience, and sound judgment
• Deep industry relationships and ability to originate commercial opportunities

Nice to have

• Track record of hitting numbers and motivation by stretch goals
• Comfortable making decisions with incomplete information
• Communicate clearly and directly across cultures
• Connect dots across functions

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. The company provides financial infrastructure for global commerce and is co-headquartered in San Francisco and Singapore.