Solutions Engineer - Embedded Finance

The role

You will own technical pre-sales and implementation of Airwallex solutions for complex client engagements. You will turn business requirements into solution designs and orchestrate cross-functional teams to deliver on scope and quality.

What you will do

• Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions.
• Partner with implementation and account management teams to translate customer requirements into scalable architectures.
• Work with sales teams on technical discovery to understand customer systems, data flows, and workflows.
• Recommend best-fit integration blueprints including API and third-party connector usage.
• Work hands-on with customers to troubleshoot integration hurdles and guide configuration decisions.
• Create and maintain internal documentation, playbooks, and lightweight tooling.
• Channel customer pain points and integration feedback into Product and Engineering to influence the roadmap.

Required qualifications

• Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience.
• 8+ years of experience in technical pre-sales, managing complex, multi-stakeholder technology or financial services implementations.
• 8+ years of client-facing delivery or professional services experience in a high-paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation).
• Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds and job functions, including C-level executives, technical teams, and operations.
• Exceptional written and verbal communication and presentation skills.

Nice to have

• Hands-on experience working on API-based payments integrations/products.
• Experience managing strategic or enterprise engagements as part of a broader account team.
• Ability to thrive in a fast-moving, ambiguous environment, balancing structured methodologies with pragmatic decision-making.

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for global commerce and is co-headquartered in San Francisco and Singapore.