Airwallex

Director of Product Design - Payments

UK - London, Remote. Posted 6 months ago

The role

You will define the design strategy and execution for the payments platform, including global e-commerce, point-of-sale, and risk and compliance experiences. You will lead a team of senior and staff-level product designers and partner with product and engineering leaders.

What you will do

  • Define a design strategy for cash, high-yield, and credit accounts and inter-account transfers.
  • Partner with PM leaders to frame problems and prioritise opportunities.
  • Establish a user experience foundation for moving money.
  • Oversee research, object modeling, interaction design, and UI design.
  • Maintain UX and UI quality for complex, data-rich screens.
  • Drive discovery and validation through research, experimentation, and analytics.
  • Build a collaborative design practice and shared standards.
  • Collaborate with the design system team to use and extend shared patterns.
  • Manage and develop senior and staff-level product designers.
  • Create effective design-product-engineering partnerships.

Required qualifications

  • 12+ years in product / UX design with time on complex, system-heavy products.
  • 4+ years leading designers, including managing senior designers or design managers.
  • Experience in online payments, risk & compliance, or adjacent financial products.
  • Deep strengths in interaction design, information architecture, and UX for complex workflows.
  • Ability to set vision, align stakeholders, and lead multi-quarter initiatives.
  • Familiarity with partnering on user research and quantitative analysis.
  • Excellent written and verbal communication skills.
  • Ability to thrive in a fast-paced, high-growth environment with evolving priorities.

Nice to have

  • Background working with API products and developer-facing experiences.
  • Degree in Design, HCI, Computer Science, or a related field.

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses globally.