Airwallex

Channel RFI & Transaction Monitoring, Senior Analyst

MY - Kuala Lumpur. Posted 2 months ago

The role

You will manage first-line responses to enquiries from correspondent banks, law enforcement, and regulators. You will review cross-border payment activity and produce responses that meet regulatory and internal policy expectations.

What you will do

  • Own the external RFI mailbox and workflow.
  • Respond to correspondent bank RFIs by reviewing payment journeys.
  • Handle law enforcement enquiries from police, regulators, and other agencies.
  • Perform targeted account and transaction reviews.
  • Recommend risk-based actions such as freezes, offboarding, or enhanced monitoring.
  • Draft concise, accurate, and audit-ready responses and case files.
  • Partner with various compliance and operations teams to align on complex cases.
  • Improve the Channel RFI process through playbooks, templates, and dashboards.

Required qualifications

  • 3+ years of relevant experience in financial crime operations, AML, sanctions, or investigations within a bank, payments institution, or fintech.
  • Direct experience managing correspondent banking RFIs and law enforcement enquiries.
  • Strong understanding of cross-border payments and corridors.
  • Experience reviewing international wires, e-wallet flows, virtual account activity, counterparties, and common cross-border payment risk indicators.
  • Demonstrated ability to manage law enforcement RFIs within tight statutory, regulatory, or contractual deadlines.
  • Proven ability to work with strict SLAs and high case volumes.
  • Solid knowledge of AML, CFT, and sanctions concepts.
  • Excellent written and verbal communication skills in English.
  • Highly detail-oriented and organised.
  • Strong stakeholder management skills.

Nice to have

  • Mandarin proficiency
  • Professional certification such as CAMS, CFCS, ICA Advanced AML, or an equivalent qualification

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses globally.