Account Manager, SME & Growth - Hong Kong

The role

You will focus on upselling, cross-selling, and building multi-stakeholder relationships with a portfolio of SME customers. You will work cross-functionally with sales, product, engineering, marketing, finance, and strategy teams.

What you will do

• Build deep relationships with your portfolio to understand needs and provide value based solutions
• Be an advocate for Airwallex and ensure SME customers use services to full potential
• Achieve revenue targets by focusing on input metrics
• Forecast and build out a pipeline within Salesforce
• Build relationships with internal stakeholders to share customer insights and help build product roadmaps

Required qualifications

• At least 3+ years of B2B experience managing and growing technology/Fintech relationships with SME accounts
• Strong verbal and written communication in English
• Experience with complex sales
• Comfortable selling to C-level executives
• Ability to build meaningful, collaborative relationships internally and externally
• Exceptional communication skills
• Problem solver who can simplify complexity
• Success-oriented and accountable for delivering KPIs and revenue targets
• Technically minded
• Prior experience working in API B2B sales or account management for a similar organisation

About the company

Airwallex is an AI-native financial operating system used by businesses to run financial operations or build financial products. It provides financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.