Solutions Architect- Payments (pre-sales)

The role

You will lead the pre-sales discovery process and design scalable architectural designs for strategic enterprise clients. You will also own the end-to-end integration journey and support technical onboarding and troubleshooting.

What you will do

• Drive thought leadership and build executive relationships with key business and technical stakeholders
• Develop white paper, competitor studies, and support strategy development
• Own pre-sales activities for strategic customers including RFP process and proof of concepts
• Work with account executives to design solutions for clients
• Act as the voice of the customer to inform the product team
• Oversee end-to-end implementation delivery for strategic accounts
• Identify and troubleshoot technical issues
• Ensure client integration follows best practice guidelines

Required qualifications

• Bachelor's degree in a STEM discipline
• At least 10 years of experience in a customer-facing engineering role such as solution consultant, solutions architect, or sales engineer for a global software enterprise or payments company
• Executive engagement skills and presence
• Strong organizational and time management skills
• Strong problem-solving mindset
• Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)
• Experience integrating RESTful APIs into web applications

Nice to have

• Knowledge of the payments domain / financial services
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances
• Strategic and creative thinker
• Strong organizational/time management skills
• Executive engagement skills and presence

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses. It provides financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.