Forward Deployed Engineer

The role

You will deliver client deployments that empower healthcare revenue cycle teams. You will work on the lifecycle and deployment of the ML models that power the products.

What you will do

• Execute implementation tasks for new deployments from requirements analysis to configuration, testing, rollout, and support of production health.
• Work with client engagement teams to guide customers through technical onboarding, integration setup, troubleshooting, and data acquisition.
• Build and own evaluation frameworks to continuously measure and improve LLM performance across customer deployments.
• Contribute feedback and insights that shape product and platform improvements.
• Work closely with R&D engineering teams to build robust scalable client solutions.

Required qualifications

• Bachelor's degree in Computer Science, Engineering, or similar
• 3+ years of professional Python experience
• Experience designing and running LLM evals (offline and online) to measure model quality and performance.
• Comfortable working with relational databases, APIs, and ETL pipelines
• Strong communication and interpersonal skills with meticulous attention to detail

Nice to have

• Familiarity with FastAPI, SQLAlchemy, Postgres.
• Proficiency in Docker, Kubernetes, AWS.
• CI/CD experience with GitHub Actions.
• Experience with healthcare data exchange (FHIR, HL7, EDI)
• Frontend experience (React)

Benefits

• Flexible paid time off (PTO)
• Expansive coverage for health, dental, and vision
• Employer contribution to Health Savings Accounts (HSA)
• Generous parental leave policy
• Full employee coverage for life insurance
• Home office stipend
• Cell phone/internet reimbursement
• Company-paid holidays
• 401(K) plan

About the company

AKASA is building the future of healthcare by developing AI-native solutions for complex healthcare work. Their products help health systems capture and communicate the full patient clinical journey.