Lead Software Engineer - Alti (AI)

The role

You will set the technical direction for Alti, an AI agent product. You will own technical decisions, design RAG pipelines, and drive the transition from LLM-only features to proprietary ML models.

What you will do

• Own the technical direction of Alti features, from conversational AI to agents and automated routines.
• Define the standards for LLM evaluation, prompt management, monitoring and observability.
• Lead the design of RAG pipelines and agent architectures.
• Drive the move from LLM-only features to proprietary ML models.
• Identify new ML use cases across the AP platform.
• Act as a reference for AI inside the product org.
• Keep shipping hands-on by writing code every week.

Required qualifications

• Strong experience as a software engineer with a track record of owning technical decisions on product features end to end.
• Hands-on work on AI products in the last 12 months (LLMs, agents, AI features).
• Experience with chatbots/conversational AI, RAG and LLM evaluation pipelines.
• Strong skills in at least one of Go, TypeScript/JavaScript or Python.
• Autonomy to define a process in a new area.
• A product mindset.
• Comfort in a fast-paced environment.
• Professional working proficiency in English.

Nice to have

• Experience putting ML models into production with monitoring and feedback loops.
• AI monitoring and observability tooling.
• Prompt engineering experience.
• Autonomous or personal agents working across channels (Slack, Teams, WhatsApp).
• Background in fintech, payments or financial products.
• Experience at both an early-stage startup (Seed to Series B) and a larger tech company.

Benefits

• Competitive salary tailored to experience, skills, and expertise.
• Equity opportunities.
• Unlimited PTO and flexibility.
• Yearly learning & development stipend.

About the company

Alternative Payments is building the financial operating system for SMBs, consolidating the disconnected tech stack that holds service-based businesses back.