Key Account Manager - Public Sector

The role

You will handle a portfolio of strategic accounts in the Public Sector. You will build customer relationships, ensure successful onboarding, and renegotiate contracts to ensure value and profitability.

What you will do

• Handle a portfolio of strategic accounts in the Public Sector
• Build and maintain strong customer relationships with key stakeholders
• Identify potential signals of dissatisfaction and implement solutions
• Ensure successful onboarding of new accounts
• Promote Alan health partner positioning to generate adoption
• Analyze and present consumption reports to customers through business reviews
• Identify and execute out-of-the-box initiatives to engage existing customers
• Renegotiate contracts to guarantee value and sustainable profitability
• Participate in the evolution of products and services as the voice of customers

Required qualifications

• At least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
• Full working proficiency in French
• At least advanced level in English
• Experienced in dealing with very large organizations and potentially with unions
• Tact and empathy for negotiation
• Expert in positive lobbying with key stakeholders
• Analytical with ability to present deep data analysis and solve complex problems
• Great active listening skills
• Growth mindset to adapt to new trends and understand the health insurance market
• Currently based in or willing to relocate to Paris, Bordeaux or Marseille

Nice to have

• Previous experience in Insurance or any industry linked to benefits
• Experience with or within the Public Sector space

Benefits

• Generous equity packages complement your base salary
• Flexible Office with HQ or sponsored co-working hubs
• Top of the range equipment including Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones
• Flexible vacation policy and flexible working hours
• Extremely comprehensive health insurance
• Country-specific commuter benefits
• Flexible Training policy including free books and budget for conferences
• Dedicated coach from day one
• Extended parental leave for all new parents

About the company

Alan is a company building the new standard in prevention insurance by integrating insurance, prevention, and care. They partner with over 40K companies and serve more than 1M members.