Design Ops

The role

You will act as an enabler for the Design and Research community by scoping AI and automation opportunities. You will build tools, maintain them, and improve team rituals to help the community work faster and more efficiently.

What you will do

• Test new AI tools and automations to find those that save time or improve quality
• Work with internal AI tooling teams to bring cutting edge tools to design and research
• Create skills, agents and automated checks to make work more efficient and reliable
• Maintain and upgrade the tools the community relies on
• Act as a point of contact with Alan's platform and agentic teams
• Bring in better practices and rituals to improve how the team works
• Identify opportunities, prioritize solutions, set goals, track adoption and quality, and adjust as you go

Required qualifications

• Around 4 years of experience in ops or enablement roles such as design ops, tooling, automation, analytics, or program management
• Hands-on experience automating work using no-code, low-code or AI tools
• Familiarity with AI tools including building or testing skills, agents or automations
• Comfort working with engineers
• Experience supporting a team or community through onboarding, rituals, events or internal communications
• Strong English communication

Nice to have

• French is a plus
• Experience in or alongside a design or research team
• Familiarity with Figma and design systems

About the company

Alan is a company building a new standard in prevention insurance by integrating insurance, prevention, and care into a single user experience. They serve more than 1M+ members and have reached €800M+ in ARR.