Alan
Senior User Researcher
Paris, France; Bordeaux, France; Marseille, France; Brussels, Belgium; Madrid, Spain; Barcelona, Spain, Remote. Posted a month ago
The role
You will gather and prioritize research questions and design studies to answer them. You will run interviews, diary studies, surveys, and usability sessions to provide insights to product, design, and engineering teams.
What you will do
- Gather and prioritize important questions from across the company
- Design research to answer company questions
- Run interviews, diary studies, surveys, and usability sessions
- Turn findings into clear and useful insights for teams
- Work with Product Managers, Designers, and Engineers
- Collaborate with analytics and data science teams
- Help grow research culture across Alan
- Mentor teammates
Required qualifications
- 4+ years of experience as a product/user researcher in a tech environment
- Strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation
- Solid quantitative research skills: survey design, sampling, crosstabs, and core statistical concepts
- Sharp critical thinking
- Strategic mindset
- Compelling communication skills
- Experience mentoring junior researchers or non-researchers
- Close to AI or follow the space closely with a view on LLM systems in production
- Care about healthcare
- English fluency, written and spoken
Nice to have
- Fluency in French, Spanish, or another European language
About the company
Alan is a company building a new standard in prevention insurance by integrating insurance, prevention, and care into a single user experience. They serve more than 1M+ members and have reached €800M+ in ARR.