Alan

IT Engineer

Paris, France, Remote. Posted 2 months ago

The role

IT Engineers will build and own the internal technology platform including identity, provisioning, endpoint security, and automation. You will spend up to one day a week on IT support to identify areas for automation.

What you will do

  • Own and extend automations on Alan Home provisioning engine
  • Maintain helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
  • Own meeting room AV and room-booking platform
  • Manage employee lifecycle across Google Workspace, SSO/SAML and SaaS ecosystem
  • Grow role-based access model and refine permission groups
  • Manage SaaS procurement, vendor relationships, renewals, and cost optimization
  • Own the Mac fleet in Kandji including enrollment and compliance
  • Maintain ISO 27001 certification and drive ACPR and pentest remediation
  • Manage IT layer for clinics including practitioner tooling and equipment
  • Support international expansion by launching new markets on the standard stack

Required qualifications

  • 3+ years in IT engineering, platform, systems or corporate engineering
  • Real ownership of production-facing systems
  • Depth in at least one area (platform & automation, identity, endpoint & security)
  • Ability to write code using Python, APIs and pull requests
  • Structured problem-solving
  • Comfort with regulated environments (health data, ACPR, ISO 27001, HDS)
  • Automation & AI appetite
  • Ownership & autonomy
  • Written communication
  • Pragmatic judgment
  • Documentation culture
  • Fluent English & Professional French

Nice to have

  • Experience with an internal provisioning or IdP-driven automation platform
  • Kandji or another MDM at scale
  • Cloudflare Zero Trust / WARP, Datadog
  • Audit remediation experience (ISO 27001, HDS)
  • Multi-country rollouts, or IT integration after an acquisition
  • Having mentored, coached or led a (small) crew
  • Health or healthtech ecosystem familiarity

About the company

Alan is a prevention insurance company that integrates insurance, prevention, and care into a single user experience. The company is scaling internationally with over 800 employees across more than 5 countries.