Founding Account Manager

United States. Posted 4 months ago

The role

You will build the Account Management function from the ground up and own the revenue side of customer relationships. You will manage renewals, expansions, and upsells for a portfolio of accounts.

What you will do

Build the Account Management function from the ground up
Own the end-to-end renewal process for a portfolio of accounts
Formalize and scale the expansion playbook
Partner with CSMs on account strategy
Engage directly with finance teams and economic buyers
Track account health signals including usage trends and AI adoption
Flag at-risk accounts and lead save plans

Required qualifications

8+ years of B2B SaaS experience in account management or customer success
Experience owning renewals and expansions for a book of accounts
Experience leading people, including hiring, coaching, and growing a team
Analytical and data-driven skills
Experience carrying and hitting a number
Experience building playbooks from scratch

Nice to have

Sold to, or worked within, the office of the CFO
Experience building an AM or CX function at an early-stage, high-growth startup

About the company

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A). It was founded by Albert Gozzi and Santiago Perez De Rosso and is backed by top VCs.