Forward-Deployed Engineer

The role

Forward-Deployed Engineers are the technical owners of every Alex deployment. You will design, build, integrate, ship, and own solutions that make Alex work inside customer systems and processes.

What you will do

• Design and build how a customer uses Alex.
• Turn hiring processes into workflows including triggers, filters, and interview guides.
• Build new integrations and maintain existing ones with applicant tracking systems and other tools.
• Run the technical side of onboarding including connection, permissions, and field mapping.
• Own deployments in production and manage the support queue.
• Build monitoring to catch problems.
• Act as the technical voice of the customer to provide evidence for the product engineering team.

Required qualifications

• Real engineering ability to read, write, and ship code.
• Comfort working inside someone else's system with incomplete documentation.
• Debugging instinct.
• Direct customer contact without a buffer.
• Strong writing.

Nice to have

• Forward-deployed, implementation, solutions, or integrations engineering experience
• Experience building against a messy enterprise API
• Fluency with observability tooling

Benefits

• Medical, dental, and vision insurance
• FSA, DCFSA, HSA options
• Flexible paid time off (PTO)
• 401(k) plan
• Fully paid parental leave program

Before you apply

• Your first conversation will be with Alex, our AI recruiter.

About the company

Alex is an AI recruiter that screens and interviews candidates over voice. It works inside the systems companies already recruit with, such as their applicant tracking system.