Growth Manager

The role

The Growth Manager will drive sustainable customer acquisition, engagement, and retention across the BRA customer journey. This role uses a data-driven approach to design initiatives that improve activation and long-term customer value.

What you will do

• Lead analysis of customer behaviour, lifecycle stages, and cohorts.
• Own growth and engagement metrics and translate insight into strategy.
• Manage a robust experimentation pipeline and oversee tests.
• Build alignment across marketing, product, sales, RM, and data departments.
• Build tools, scoring frameworks, and processes for other teams to adopt.
• Manage multiple objectives concurrently.
• Design and deliver visually compelling presentations to influence decision-making.

Required qualifications

• Strong problem-solving skills with the ability to navigate complex, ambiguous problems.
• Proven experience conducting complex data and performance analysis.
• Experience using SQL to work with large datasets.
• Ability to translate customer and operational insights into actionable changes.
• Comfortable working with technical systems and integrations like CRM, analytics tools, and automation platforms.
• High bar for quality while maintaining pace.
• Strong stakeholder management skills to influence and align teams.
• Bias towards ownership and execution.

Nice to have

• Experience working in hypothesis-led, problem-solving environments (e.g. high-growth start-ups, consulting or similar)

Benefits

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Family friendly policies including enhanced Maternity & Paternity leave

About the company

Allica is the UK’s fastest growing financial technology (Fintech) firm. Its purpose is to help established SMEs.