IT Operations Lead

The role

The IT Operations Lead will manage internal tools, employee devices, onboarding and offboarding, and office networks. This role focuses on removing friction and keeping developers productive through automation and reliable technology.

What you will do

• Administer business applications, accounts, permissions, and software licenses
• Manage vendor support and renewals
• Own IT readiness for new hires including equipment and accounts
• Coordinate access removal and equipment recovery for departing employees
• Manage the lifecycle of employee laptops, workstations, and peripherals
• Maintain accurate inventory and configurations
• Provide support for hardware, software, account, and connectivity issues
• Configure and maintain office Wi-Fi, wired networks, and meeting-room technology
• Implement practical security and reliability through automation and sensible defaults
• Automate repetitive administration and build self-service resources

Required qualifications

• Experience independently managing IT operations, systems administration, or employee technology support in a growing organization
• Hands-on experience administering business applications, user accounts, identity and access systems, and employee devices
• Strong troubleshooting skills across hardware, operating systems, applications, and networking
• Familiarity with device management platforms and practical endpoint security
• Working knowledge of office networking, including Wi-Fi, DNS, DHCP, VPNs, and firewalls
• A productivity-first approach to IT
• Demonstrated judgment balancing security, reliability, and development speed
• Clear communication, patience, and a service-oriented approach
• Strong follow-through

Nice to have

• Experience building or improving IT processes at a startup
• Experience automating provisioning and administration using scripts, APIs, or workflow tools
• Familiarity with Linux, cloud platforms, and supporting engineering teams
• Experience supporting security audits through accurate records and lightweight, repeatable processes

Benefits

• Unlimited PTO
• medical
• vision
• dental
• 401k
• free parking
• private gym
• free lunch, drinks and snacks

About the company

ChipAgents builds AI agents that help semiconductor engineers design and verify chips faster. They work with leading chip companies, cloud providers, and startups to improve workflows behind RTL development, simulation, and verification.