Associate Customer Technical Program Manager - Vehicle OS

The role

You will run the day-to-day execution layer of in-vehicle infotainment programs for a global automotive OEM. You will own workstreams including release scope tracking, defect management, and recurring reporting.

What you will do

• Own the day-to-day health of the program backlog in Jira
• Run defect and blocker management for the program
• Track release scope and milestone readiness against the program plan
• Produce recurring program reporting
• Serve as a working-level point of contact for the customer
• Maintain the program's source of truth in Confluence
• Support onsite integration, test bench, and bootcamp activities
• Follow up across Slack, email, and standups to close loops
• Automate reporting, grooming, and analysis work

Required qualifications

• 1–3 years of experience in program or project management, engineering, technical consulting, or another technical customer-facing role
• Strong new graduates with relevant internship experience will be considered
• Excellent written communication
• Comfort working directly with an external customer
• Strong organizational instincts
• Technical literacy to follow engineering discussions about software features, builds, releases, and integration issues
• Hands-on experience with Jira and Confluence, or the demonstrated ability to get fluent fast
• Willingness to work across time zones with globally distributed engineering and customer teams
• A minimum of a Bachelor's degree in STEM or a related field

Nice to have

• Experience in the automotive industry, ideally at an OEM or Tier-1 supplier
• Exposure to IVI, infotainment, Android Automotive (AAOS), or embedded software programs
• Familiarity with automotive development standards and processes (ASPICE, ISO 26262, AUTOSAR)
• Data fluency to turn ticket data into reporting - JQL, spreadsheets, SQL, or light Python
• Experience using AI tooling to automate reporting, ticket grooming, and analysis workflows
• Experience supporting a customer-facing program governed by a Statement of Work, with defined milestones and deliverables
• Additional languages (German, French, Italian, or Spanish)

About the company

Applied Intuition, Inc. is a Silicon Valley company creating digital infrastructure for physical AI. It services the automotive, defense, trucking, construction, mining and agriculture industries.