Forward Deployed Engineer

The role

You will embed with customers to build solutions on top of Arthur. You will integrate agents and applications into telemetry and evaluation systems and build custom UI components and dashboards.

What you will do

• Embed with customers to build solutions on top of Arthur.
• Integrate agents and applications into telemetry and evaluation systems.
• Build custom UI components, dashboards, and integrations.
• Perform as the customer-facing AI-expert to influence architecture and technology.
• Educate customers on best practices, emerging standards, and implementation details.
• Serve as the technical point of contact on accounts.
• Write SQL queries and build dashboards.
• Validate product hypotheses by building bespoke solutions.
• Operate within complex, regulated enterprise environments.
• Turn patterns seen across customers into reusable features and primitives.

Required qualifications

• Strong full-stack engineering ability.
• Comfort building across the infrastructure layer, backend services and customer-facing UI components.
• A customer-facing builder's mindset.
• Comfort with ambiguity, context-switching, and the pre-product-market-fit reality.
• Fluency with modern AI tooling.
• Strong communication skills.

Nice to have

• Prior forward-deployed, solutions-engineering, consulting, or embedded-engineering experience where you reported back into a central team.
• Experience as a founding or early engineer at a startup.
• Familiarity with AI/ML observability, evaluation, monitoring, tracing, or guardrails.
• Experience building agents or LLM-powered applications, including test/eval harnesses and experiment workflows.
• Background working with enterprise customers in regulated environments, including on-prem or data-governance-sensitive deployments.

About the company

Arthur is an AI performance and governance platform deployed at large companies. They build technology to make AI work for everyone.