Artosai
Enterprise Solution Architect
San Francisco, Remote. Posted a month ago
The role
The Enterprise Solution Architect will own technical relationships with Artos' largest enterprise customers. You will work with technical and business leaders at major pharmaceutical companies to design integrations and expand platform use across organizations.
What you will do
- Serve as the primary technical partner for largest enterprise customers.
- Build trusted relationships with IT, architecture, security, infrastructure, and business leaders.
- Lead technical discovery, architecture reviews, and planning discussions.
- Design approaches for integrating and deploying Artos in complex enterprise environments.
- Advise customers on system architecture, APIs, authentication, networking, data flows, and integrations.
- Identify new technical use cases and opportunities to expand Artos across customer organizations.
- Partner with Engineering and Product to turn customer needs into technical solutions.
- Own technical coordination of deployments, integrations, upgrades, and new initiatives.
- Manage customer commitments, timelines, dependencies, SLAs, and technical requirements.
- Coordinate validation, documentation, and compliance activities.
Required qualifications
- 10+ years of experience in Solutions Architecture, Enterprise Architecture, Customer Engineering, or similar roles.
- Experience working with complex enterprise software environments
- Strong understanding of system architecture, APIs, authentication, networking, integrations, and distributed systems.
- Experience owning technical relationships with large enterprise customers.
- Ability to work effectively with everyone from engineers to executive stakeholders.
- Experience supporting both pre-sales technical conversations and post-sale deployments.
- Comfortable operating in a startup environment where processes are still being built.
- Very comfortable working in a fast-paced and intense startup environment
Nice to have
- Pharmaceutical or life sciences experience.
- GxP or similar regulated/compliance experience.
- Startup or small-company experience.
- Previous software engineering or hands-on technical background.
- Experience building or leading Solutions Architecture or Solutions Engineering teams.
About the company
Artos builds tools that help biopharma companies create and manage their R&D documentation in a fraction of the time.