Senior Account Executive (London)

The role

You will manage and grow a portfolio of 150+ gallery partners by handling renewals, upsells, and expansion opportunities. You will sell various products including subscriptions, advertising, and data products across Artsy and Artnet.

What you will do

• Own retention and revenue growth for a portfolio of 150+ gallery partners.
• Sell bundles and multi-product solutions across Artsy and Artnet.
• Build a deep understanding of each gallery's business through consultative discovery.
• Lead complex commercial negotiations and handle pricing objections.
• Proactively manage revenue risk by identifying growth opportunities to offset churn.
• Strategically segment and prioritise accounts based on revenue potential.
• Manage high volume customer requests and administrative tasks.
• Maintain accurate account records and revenue forecasts in Salesforce.
• Leverage Looker, AI, and automation tools to improve efficiency.
• Build cross-functional relationships to ensure seamless product delivery.

Required qualifications

• Business fluent in English and French.
• 5+ years of experience in B2B account management or sales.
• Demonstrated track record of achieving retention, renewal, and expansion targets.
• Experienced in Salesforce or a comparable CRM.
• Proficient in using AI and automation tools.
• Experienced in selling multiple products or solutions to existing customers.
• Based in London, with the ability to work from the office at least three days per week.

Nice to have

• Business fluency in German or Spanish.
• Experience in the art market or another relationship-driven industry.
• Experience selling SaaS subscriptions, advertising, data products, or other multi-product solutions.
• Experience managing advertising placements, campaign deliverables, or other customer commitments.

Benefits

• Competitive salary and equity.
• Flexible time off.
• Medical, dental, parental leave, short- and long-term disability.
• Employee Assistance Program featuring free mental health support.
• Retirement and financial wellness resources.
• Mentoring, lunch and learns, regular training, 1:1 management, and an open feedback culture.
• Happy hours, holiday parties, global All Hands meetings, Artsy Salon, and attendance at art world events.

About the company

Artsy and Artnet are hiring to expand the art market, support more artists, and bring more art into the world.