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The role

The person will own the self-serve to enterprise motion. They will write playbooks, run experiments, and use product data to identify accounts for enterprise conversations.

What you will do

• Write playbooks for how the company sells, expands, and tells the story.
• Run experiments with Marketing and RevOps to test new outbound and expansion plays.
• Use product usage and revenue data to spot accounts ready for enterprise conversations.
• Work hands-on with customers to understand use cases and coach them on using the product.
• Lead enterprise pricing and packaging conversations on big opportunities.
• Bring product feedback back to PMs.

Required qualifications

• 3 to 5+ years in a customer-facing commercial role with closing or expansion experience.
• Experience at a fast-growing startup, ideally through an early-scale phase (10 to 100+ employees, $1M to $20M+ in ARR).
• Familiarity with product-led growth.
• A builder's instinct.
• Storytelling instincts.
• Salesforce hygiene, clean pipeline, accurate forecasting.
• Data fluency.
• Urgency, and the ability to collaborate across Sales, Marketing, and Product.

Nice to have

• Shipped something publicly that proves you can produce, not just pitch.

Benefits

• Competitive salary and meaningful equity
• Unlimited PTO and sick days
• 401k plus top-tier Health, Dental, Vision
• Remote work stipend and commuter benefits
• Meeting-light culture
• Biannual company retreats
• Notion, Linear, Superhuman
• A team that values diversity and inclusion

Before you apply

• Skip the cover letter.
• Send a short Arcade you've built (real or fictional, pitch us anything) and a few sentences on how you'd spend your first 60 days.

About the company

Arcade is a creative tool. Customers are marketers, sales leaders, PMMs, and product teams who want to tell a better story about their product.