Enterprise Sales Engineer

The role

You will drive opportunities from technical discovery through closure by partnering with AEs to translate requirements into solutions. You will design technical evaluations, proofs of concept, and custom demos using the Assembled platform.

What you will do

• Drive opportunities from technical discovery through closure
• Partner with AEs to translate complex requirements into clear solutions
• Design and execute technical evaluations, proofs of concept, and custom demos
• Own responses to RFPs/RFIs and security questionnaires
• Become an expert in workforce management and support operations
• Build internal tools, scalable demos, and enablement resources
• Achieve ambitious quarterly targets

Required qualifications

• 3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect
• Strong technical background
• Comfort with APIs, cloud services (especially AWS), integrations, and web technologies
• Ability to thrive independently in fast-paced, ambiguous environments
• Track record of closing complex technical deals and achieving sales targets
• Exceptional communication skills

Nice to have

• Direct experience in workforce management, contact center operations, or customer support technologies
• Hands-on coding ability
• Startup or high-growth company experience

Benefits

• Generous medical, dental, and vision benefits
• Paid company holidays, sick time, and unlimited time off
• Monthly credits for professional development, general wellness, Assembled customers, and commuting
• Paid parental leave
• Catered lunches every day (M-F)
• Fully stocked kitchen
• 401(k) plan enrollment

Before you apply

• Assembled participates in E-Verify to confirm authorization to work in the United States
• United Kingdom applicants will undergo a Right to Work check

About the company

Assembled helps companies scale customer support by providing tools to manage complexity, including workforce management and AI agents. More than 400 companies trust Assembled.