Strategic Partnership Manager

The role

You will own two existing partner relationships to drive pipeline and revenue. You will work with Sales, Implementation, Customer Success, and leadership to execute partnership strategies.

What you will do

• Turn relationships into revenue by building relationships across partner teams and seniority levels.
• Map accounts with potential and work with partner sellers to drive pipeline.
• Create pull for Assembled by providing partners with messaging, proof points, enablement, and customer stories.
• Identify new ways to unlock value within partnerships and create repeatable playbooks.
• Leverage AI for research, account planning, enablement, follow-up, and execution.
• Collaborate with Sales, Customer Success, Deployments, Product, and leadership to unblock opportunities.

Required qualifications

• Navigate complex organizations and influence without authority.
• Hands-on and high-agency approach to mapping accounts, building enablement, and closing deals.
• Ability to learn quickly and use good judgment to prioritize opportunities.
• AI-Native Operator who leverages AI tools to accelerate deliverables and multiply impact.

Nice to have

• Experience owning strategic technology resell partnerships with meaningful commercial impact.
• Experience in CX, contact center, workforce management, or adjacent SaaS.

Benefits

• Generous medical, dental, and vision benefits
• Paid company holidays, sick time, and unlimited time off
• Monthly credits for professional development, general wellness, Assembled customers, and commuting
• Paid parental leave
• Catered lunches everyday (M-F) and fully stocked kitchen
• 401(k) plan enrollment

Before you apply

• United States applicants: Assembled participates in E-Verify to confirm authorization to work in the United States.
• United Kingdom applicants: Assembled will conduct a Right to Work check prior to employment.

About the company

Assembled helps companies scale customer support through tools for managing complexity, forecasting demand, and building schedules. More than 400 companies trust Assembled.