Assembledhq

Head of Sales Engineering

San Francisco, CA. Posted 22 days ago

The role

You will lead and grow the sales engineering function from the ground up. You will own the technical side of winning deals, run technical evaluations, and build the team and its foundational processes.

What you will do

  • Lead and grow the sales engineering team by hiring, coaching, and developing engineers.
  • Define function metrics such as technical win rate, POC conversion and time-to-value.
  • Partner with Account Executives to drive technical evaluations from discovery to close.
  • Run large and strategic deals personally.
  • Build demo environments, discovery frameworks, POC playbooks and technical content.
  • Lead discovery to understand customer business context and goals.
  • Propose technical solutions across AI agents and workforce products.
  • Run tailored demos and prove value against real data and workflows.
  • Own RFP and security assessment responses.
  • Act as a bridge between prospects and product to shape the roadmap.

Required qualifications

  • Led the technical side of complex enterprise sales cycles.
  • Won deals of $500K or more in upfront value.
  • Stood up or scaled a sales engineering team from scratch.
  • Managed or mentored sales engineers.
  • Significant technical and pre-sales experience.
  • Analytical range and strong critical thinking.

Nice to have

  • 5+ years in sales engineering, solutions consulting or a comparable technical pre-sales role.
  • Hands-on experience selling or deploying AI agents across chat, voice or email.
  • Background in Workforce Management or Support Operations.

Benefits

  • competitive compensation (base + commission)
  • equity in a high-growth startup

Before you apply

  • Assembled participates in E-Verify to confirm authorization to work in the United States.
  • Assembled will conduct a Right to Work check prior to employment in the UK.

About the company

Assembled helps companies scale customer support by providing tools to manage complex operational problems. The company has raised $71M and serves over 400 companies including DoorDash, Salesforce, Stripe, and Sephora.