Head of Forward Deployed Engineering

The role

You will build and lead a team responsible for turning an AI agent platform into production systems for large healthcare customers. You will own technical implementations, custom EHR integrations, and workflow builds.

What you will do

• Scale the Forward Deployed Engineering team through hiring, coaching, and developing.
• Own end-to-end technical delivery for strategic customers.
• Partner with cross-functional teams to translate customer needs into technical solutions.
• Influence product roadmap based on field insights.
• Establish deployment patterns, best practices, and internal tooling.
• Drive the field-to-product feedback loop.
• Lead technical discovery with strategic accounts.
• Debug production issues.
• Set the technical bar for the team.

Required qualifications

• 5+ years of software engineering experience
• 2+ years leading customer-facing technical teams
• Track record of scaling technical implementation or deployment teams in fast-growing B2B or enterprise software companies
• Strong technical fundamentals with hands-on ability to design, build, and debug production systems
• Experience building repeatable processes and tooling to scale implementation work
• Outstanding communicator who can interface with C-suite healthcare executives, technical teams, and internal stakeholders
• Willingness to travel to customer sites

Benefits

• Competitive Compensation including salary and employee stock options
• Annual budget for professional development and training opportunities
• Office Setup Stipend
• Medical, dental, and vision insurance
• Flexible PTO
• Lunch, dinner, and snack breaks
• Monthly fitness membership reimbursement
• Commuter Benefits
• 401(k)

About the company

Assort Health is building an AI agent platform to create continuous conversations for patients. The company has raised $222 million and has a proprietary specialty dataset in healthcare.