Principal Agent Strategy Manager, Health Systems

The role

You will lead Assort Health's largest healthcare partnerships. You will work with executive, operational, clinical, and technology leaders to improve patient access and organizational performance.

What you will do

• Own Assort's largest healthcare accounts across the full customer journey.
• Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
• Guide leaders through complex decisions about AI, patient access, and operations.
• Build alignment across executive, operational, clinical, and technology stakeholders.
• Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
• Protect retention, lead renewals, and identify meaningful expansion opportunities.
• Bring health system insights into product, implementation, and business decisions.
• Mentor other Agent Strategists and improve how the function supports healthcare customers.
• Travel up to 25% for executive meetings, presentations, and customer work.

Required qualifications

• 8+ years of relevant experience, including at least 5 years working in healthcare or health tech.
• Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
• Deep knowledge of healthcare operations, patient access, and how provider organizations make decisions.
• Strong executive communication and the ability to navigate complex stakeholder environments.
• Experience leading enterprise programs across multiple departments, workstreams, and senior leaders.
• Strong product aptitude, analytical thinking, and the ability to learn technical healthcare products quickly.
• The ability to influence without authority, mentor others, and improve how a team operates.
• Sound judgment, clear prioritization, and comfort making decisions with limited information.

Nice to have

• Experience helping customers adopt AI, automation, or other emerging technology.
• Experience building customer programs or operating processes from the ground up.
• Experience at an early-stage startup or rapidly growing company.

Benefits

• Competitive Compensation – Including salary and employee stock options
• Lifelong Learning – Annual budget for professional development, plus training opportunities
• Office Setup Stipend
• Top-Tier Health Coverage – Medical, dental, and vision insurance
• Flexible PTO
• Meals & Snacks – Lunch, dinner, and snack breaks
• Fitness Stipend – Monthly membership cost reimbursement
• Commuter Benefits
• 401(k)

About the company

Assort Health is building an AI agent to create one continuous conversation for every patient. The company has raised $222 million and was named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30.