Senior Product Manager

The role

You will partner with customers during implementation to uncover workflows and opportunities. You will transform insights into product requirements and collaborate with engineering and design to deliver features.

What you will do

• Partner with customers during implementation to uncover workflows, pain points, and opportunities.
• Transform insights into clear product requirements, user stories, and a prioritized backlog.
• Collaborate with engineering and design to deliver features.
• Define, track, and analyze key success metrics.
• Balance near-term implementation needs with scalable, strategic solutions.

Required qualifications

• 3–5+ years of product management experience in a high-growth SaaS environment.
• A knack for simplifying complexity, translating customer challenges into actionable product requirements.
• Proven track record of delivering impactful features in partnership with cross-functional teams.
• Top-notch communication skills, comfortable engaging with both customers and internal stakeholders.
• Thrives in a fast-paced, evolving environment where ownership and initiative matter.

Nice to have

• Prior experience in a customer-facing technical role (e.g., TAM, Implementation Specialist, or CSM)

Benefits

• Competitive salary and equity packages
• Platinum medical, dental, and vision
• Free life insurance: Including long-term disability & short-term disability
• Unlimited PTO: Uncapped vacation days & paid holidays
• Maternity & paternity
• Assured contributes 3% of your income to 401(k), even if you don't contribute
• Lunch on us 2x/week
• Monthly phone stipend & other home office perks
• Health FSAs & HSAs
• Team events & Offsites

About the company

Assured provides large insurers with software solutions to modernize claims processing. They provide tools ranging from self-service claim-filing software to backend fraud detection.