Principal Program Manager

The role

You will turn complex client priorities into executable programs across Client Engagement, Product, Engineering, and client stakeholders. You will own the operating rhythm for high-stakes client initiatives from kickoff through launch and long-term success.

What you will do

• Turn client needs into clear execution plans
• Translate client priorities into scoped initiatives, owners, timelines, risks, and next steps
• Drive high-stakes carrier initiatives from kickoff to launch
• Own the operating plan for client-facing projects
• Create intake, tracking, status, and escalation rhythms
• Surface risks and tradeoffs early
• Translate carrier feedback into internal action
• Translate Product and Engineering constraints into client-ready explanations
• Identify patterns across client work to improve processes
• Manage RAID logs, dependency mapping, launch plans, and status reporting

Required qualifications

• Deep program management experience leading complex, cross-functional work with stakeholder pressure and ambiguous requirements
• Ability to communicate clearly with client stakeholders and drive internal follow-through
• Ability to understand product and engineering constraints
• Ability to operate without perfect clarity
• Ability to lead through influence

Nice to have

• P&C insurance industry experience

Benefits

• Competitive salary and equity packages
• Platinum medical, dental, and vision
• Free life insurance including long-term disability & short-term disability
• Unlimited PTO including uncapped vacation days & paid holidays
• Maternity & paternity leave
• 401(k) Contribution: Assured contributes 3% of your income
• Lunch on us 2x/week
• Monthly phone stipend
• Other home office perks
• Health FSAs & HSAs
• Team events & Offsites

Before you apply

• Assured only contacts candidates from official @assured.claims email addresses
• All interviews are conducted through verified company channels

About the company

Assured provides large insurers with software solutions to modernize claims processing. They provide tools ranging from self-service claim-filing software to backend fraud detection.