Technical Program Manager

Remote. Posted 2 months ago

The role

The Technical Program Manager will bridge the gap between Client Engagement and Engineering by translating carrier requirements into scoped work. You will own carrier projects from kickoff to go-live and build product operations processes.

What you will do

Translate carrier requirements into scoped, sequenced work
Drive new carrier launches from kickoff to go-live
Design the intake process, prioritization framework, and status cadence
Make tradeoffs visible by calculating engineering time and timeline costs
Turn carrier-speak into engineering requirements and engineering constraints into carrier-facing answers
Identify patterns across carrier projects to inform platform fixes
Run TPM mechanics including RAID logs, dependency mapping, and critical path
Own carrier projects from scoping and execution to launch and retro
Build reporting and status rhythms for leadership, Client Engagement, and Engineering
Use AI tools to help scope work, draft requirements, and track dependencies

Required qualifications

Real product ops or TPM experience
Experience running cross-functional projects with timeline and stakeholder pressure
Ability to understand how systems work to scope work and communicate with engineering and clients
Ability to lead through influence
Ability to learn the domain fast

Nice to have

Experience in a B2B SaaS or platform environment with external clients

Benefits

Competitive salary and equity packages
Platinum medical, dental, and vision
Free life insurance including long-term disability & short-term disability
Unlimited PTO including uncapped vacation days & paid holidays
Maternity & paternity leave
401(k) Contribution: Assured contributes 3% of your income
Lunch 2x/week
Monthly phone stipend
Other home office perks
Health FSAs & HSAs
Team events & Offsites

Before you apply

Assured only contacts candidates from official @assured.claims email addresses
All interviews are conducted through verified company channels

About the company

Assured provides large insurers with software solutions to modernize insurance and claims processing. They provide tools ranging from self-service claim-filing software to backend fraud detection.