Solutions Engineer - U.S. and Canada

United States, Remote. Posted a month ago

The role

You will help qualify and close opportunities by providing technical expertise through evaluations, presentations, and demonstrations. You will work with Account Executives to document requirements and design Proof of Concepts to validate solutions.

What you will do

Achieve the technical win in deals by demonstrating requirements are met
Collaborate with Account Executives to understand customer technical requirements, SLOs, and architecture
Build live permissions schema design sessions and tailored solutions
Design Proof of Concepts to validate solutions with prospects
Lead virtual and in-person demos and deep-dive technical sessions
Identify product gaps and communicate them to the product team
Create, improve, and maintain dynamic customer demos
Troubleshoot technical issues to ensure customer success

Required qualifications

Minimum 3 years in a solutions engineering role or similar technical position
Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a relevant field
Directly related work experience will also be considered in lieu of formal education
Working proficiency in a modern backend language
Hands-on experience with relational databases (e.g., Postgres)
Proficient in designing and deploying solutions in cloud environments (AWS, GCP, Azure)
Managing Kubernetes clusters
Experience integrating against APIs, including handling streams and pagination
Ability to diagnose and solve complex technical issues
Ability to communicate technical and business requirements to diverse audiences
Proven track record of conducting training sessions, demos, and presentations to stakeholders
Ability to learn new technical concepts rapidly

Nice to have

Experience in a customer-facing capacity
Working proficiency in Go, Python, Java, or Node
Experience working with and contributing to open-source software projects
Experience building and maintaining authorization for an app that you or you and your team built
Experience integrating against gRPC APIs
Experience with graph databases
Understanding of distributed systems concepts including CDC, message queues, 2PC, and workflow engines like Temporal
Hands-on experience building agents or retrieval-augmented generation (RAG) systems
Experience with CRM systems

Benefits

Opportunity to work with cutting-edge technology
Supported environment where ideas lead to real impact
Competitive salary based on experience and location
Stock options at an early-stage startup
Comprehensive benefits including healthcare (US-based) and other insurance
Twice-yearly travel for team offsites

About the company

AuthZed is the creator and maintainer of SpiceDB and authorization infrastructure. It is a fully remote company with employees across the US, Canada, and Europe.