Founding Product Operations Manager

The role

You will build the infrastructure that turns customer signal into product decisions. You will own systems connecting customers, engineering, deployment, and go-to-market.

What you will do

• Own how customer feedback gets captured
• Define and instrument metrics for product performance
• Build dashboards and reporting for product health
• Run recurring product syncs
• Document the vision, roadmap, and reasoning behind initiatives
• Partner with go-to-market on positioning, assets, demos, and launch readiness
• Work with deployment strategists to turn field insight into roadmap input
• Own and rationalize the product tech stack
• Establish the frame for prioritization

Required qualifications

• 1-5+ years of experience in product operations, product management, strategy & ops, business operations, or consulting
• Strong written and verbal communication skills
• Strong experience with data and metrics
• Comfort with technical concepts and product tooling

Nice to have

• experience in enterprise software
• coding

About the company

Auctor is building the AI layer for professional services and software implementation. They automate documentation, discovery, and decision-making for services work.