August
Solutions Engineer
New York City. Posted a month ago
The role
You will work directly with law firms to turn complex legal workflows into working AI solutions. You will embed with clients to understand processes and own deployments from discovery through adoption.
What you will do
- Embed with client organizations and run structured discovery to map workflows, systems, and data flows.
- Work with lawyers, paralegals, legal ops staff, and technical stakeholders to translate pain points into requirements.
- Build and test lightweight proofs-of-concept for document review, form filling, intake, drafting, redlining, and matter management.
- Configure AI workflows and connect them to client systems.
- Run hands-on demos and training sessions.
- Own the go-live from kickoff through adoption.
- Serve as a trusted technical point of contact for client stakeholders.
- Translate deployment findings into actionable feedback for the engineering team.
Required qualifications
- Strong technical problem-solving skills.
- Comfort writing lightweight scripts, working with APIs and structured data, and debugging integrations.
- Strong product sense.
- Business acumen and clear communication.
- Natural curiosity and comfort with ambiguity.
- 1–3 years of experience in solutions engineering, implementation engineering, technical consulting, software engineering, or a similarly hands-on technical role.
Nice to have
- Experience with Python or JavaScript
- Experience working directly with customers
- A background in law or legal services
- Familiarity with AI tools, LLM-powered applications, or workflow automation platforms such as Zapier, Make, or n8n
Benefits
- Medical insurance coverage
- Flexible PTO
- Parental Leave
- Centralized office equipment ordering for all employees
- Equinox or Chelsea Piers gym membership
- In-office perks: lunch, dinner, snacks, drinks, and more
- Budget for intra-office travel
- Team-building events
- Relocation support to NYC (as needed)
About the company
August allows law firms to compound their expertise by building an autonomous organization of AI agents that run the firm's knowledge work. They partner closely with firms and grow alongside them through sharing revenue on agents and equity in the firms they transform.