Agent Product Manager

The role

The Agent Product Manager will own one or more product lines from discovery through delivery and iteration. You will work with engineering, design partners, and customers to define roadmaps and translate feedback into actionable requirements.

What you will do

• Own one or more product lines end-to-end
• Define product roadmaps grounded in deployment data and customer feedback
• Prioritize between customer-specific asks and platform-wide improvements
• Establish clear boundaries on product capabilities
• Bridge the gap between sales promises and engineering reality
• Work with engineering to shift from custom builds to productized solutions
• Collaborate with support to build self-service tooling
• Ensure customer insights reach engineering as structured product requirements

Required qualifications

• 3 to 6 years of product management experience
• Ability to synthesize qualitative customer feedback into structured, engineering-ready requirements
• Experience working directly with customers or design partners in a product capacity
• Comfort navigating ambiguity and competing priorities
• Familiarity with AI, LLMs, or conversational AI systems, or a strong ability to ramp quickly
• Outcome-driven
• Low ego, high energy, resilient in a fast-paced environment
• Eagerness to work in person with us in NYC full time

Nice to have

• experience with enterprise deployments
• multi-location operators
• platform infrastructure

Benefits

• Comprehensive medical, dental, and vision insurance
• Company-sponsored 401(k) through Vestwell
• Flexible PTO plus U.S. federal holidays
• Daily in-office lunch through Parkday
• Monthly wellness stipend
• Dinner covered when working late
• Commuter benefits
• Standing desks and workspace accommodations available on request
• All core tools and software provided

About the company

Avoca is a Series B startup that builds AI-powered conversational agents for home service companies. The company has 170+ employees across NYC and Santa Barbara.