Software Engineer (Product)

The role

You will build and ship customer-facing features, backend services, and AI-powered workflows. You will work with TypeScript/Node.js, Python, and cloud platforms to solve customer problems.

What you will do

• Build and ship features end-to-end, from backend services to customer-facing interfaces.
• Work on AI-powered workflows including prompt design, evaluation, and LLM reliability.
• Build integrations with CRM systems, scheduling platforms, and third-party communication tools.
• Fix real customer problems with a short loop between report and fix.
• Write comprehensive tests, add monitoring, and take ownership of shipped code.
• Participate in on-call rotation and incident response.
• Drive loosely defined problems to completion with minimal hand-holding.
• Build scalable backend services, APIs, and AI-powered features.
• Work closely with senior engineers and participate in code reviews.
• Partner with Product, Design, and Customer Success to translate requirements into solutions.

Required qualifications

• 2+ years of software engineering experience, ideally full-stack
• At least 1 year in a fast-paced startup or growth-stage environment
• Strong programming skills in modern JavaScript/TypeScript and Python
• Backend development experience
• Hands-on experience with AWS or GCP and modern deployment practices
• Experience building and maintaining RESTful APIs
• Understanding of service-oriented architectures
• Comfort working with SQL databases at scale
• Track record of fast, high-quality execution
• Self-driven ability to unblock yourself and chase down context
• Comfort with ambiguity and changing requirements
• Appetite to learn about AI and LLMs

Nice to have

• Experience with AI/ML technologies, LLMs, or conversational AI systems
• Background in B2B SaaS or enterprise software
• Previous startup experience or exposure to rapid scaling
• Contributions to open source or active developer community participation
• Experience with real-time systems, or event-driven architectures
• Familiarity with Docker/containerization and orchestration tools

Benefits

• Compensation in line with industry standards and above
• Direct impact
• Accelerated learning
• Clear paths for advancement

About the company

Avoca is a Series B startup that builds AI-powered conversational agents for home service companies. The company has $125M raised and a $1B valuation.