Avoca

Field Engineer

New York HQ . Posted a month ago

The role

You will own technical scoping, integration work, and demo tooling for the pre-sales team. You will build integrations against third-party APIs and configure conversational AI for demo scenarios.

What you will do

  • Own technical scoping and feasibility for pre-sales opportunities and partner integrations
  • Build working integrations against third-party APIs, CRMs, FSM platforms, and telephony systems
  • Build and maintain demo and sandbox tooling including reusable demo environments and internal tools
  • Configure and tune conversational AI for demo and POC scenarios using prompt engineering
  • Serve as the technical counterpart to Account Executives and Partnerships in prospect meetings
  • Troubleshoot and resolve technical issues during evaluations, pilots, and POCs
  • Partner with Product and Engineering to feed integration gaps and field learnings back to the roadmap
  • Partner with Forward Deployed Engineering and Implementation for production deployment handoffs

Required qualifications

  • 4+ years in a technical, customer-facing role
  • Proficient in TypeScript/JavaScript (Next.js, React, Node/Fastify)
  • Practical experience integrating against third-party APIs and enterprise systems (REST, JSON, authentication/OAuth, webhooks)
  • Working SQL and a solid grasp of relational data
  • Experience owning something technical end-to-end
  • Strong technical judgment and troubleshooting instincts
  • Ability to explain complex technical concepts to technical and non-technical audiences
  • Product mindset toward internal tooling
  • Familiarity with AI-powered products, conversational AI platforms, or data-driven systems

Nice to have

  • prompt engineering
  • call center / communications platforms
  • CRM or FSM integrations
  • prior Partnerships/channel support experience

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Company-wide off-sites
  • Daily in-office lunch through Parkday
  • Monthly wellness stipend
  • Dinner covered when working late
  • Commuter benefits and late-night rideshare
  • Standing desks and workspace accommodations available on request
  • All core tools and software provided

About the company

Avoca is a Series B startup that builds AI-powered conversational agents for home service companies. The company has 170+ employees across NYC and Santa Barbara.