IT & Security Manager

The role

The IT & Security Manager will own and maintain Okta as the central identity provider and manage automated lifecycle workflows. You will execute the information security program, protect data in collaboration platforms, and govern enterprise AI platforms. You will also serve as the primary IT partner for People & Culture, Retail Ops, and Logistics.

What you will do

• Own and maintain Okta as the central identity provider and system of record for access
• Design and manage automated lifecycle workflows and access reviews via Okta Workflows and Rippling integrations
• Strengthen authentication with phishing-resistant MFA, privileged access hardening, and device-based conditional access
• Drive the end-to-end vulnerability management lifecycle
• Partner with outsourced SOC to lead security incident triage and escalation
• Enforce access-linked security awareness training
• Protect data in collaboration platforms through SaaS backup, restore testing, and DLP
• Review new AI and SaaS tools for security and data handling
• Govern enterprise AI platforms including seats, access, and spend
• Run Service Management as a product for Logistics and Retail Ops

Required qualifications

• Minimum of 4 years of experience in information security operations, identity & access management, or IT operations with a security mandate
• Experience with ownership of an identity provider (Okta or equivalent) across multiple entities or locations
• Proven track record of independently managing identity infrastructure (Okta enterprise-scale)
• Experience driving cross-functional technical projects end-to-end with moderate guidance
• Experience managing an identity provider (Rippling, Okta, Entra, or similar) and reconciling data across systems
• Experience building automations with Okta Workflows or a comparable tool
• Knowledge of data protection tooling (DLP or CASB, SaaS backup, ransomware recovery)
• Experience running vulnerability management and remediation tracking
• Experience administering an enterprise AI platform (e.g., Claude, ChatGPT)
• Experience administering a service-management platform (Jira Service Management or equivalent)

Nice to have

• Okta Certified Administrator certification or equivalent

Benefits

• Health insurance offerings
• 401(k) with a company match
• Paid time off programs including vacation, wellbeing, holidays, summer Fridays, and compassion leave
• Discount codes, product stipends, and giveaways
• Company-sponsored volunteer and charitable opportunities

About the company

Away designs luggage, accessories, and travel essentials through ecommerce, retail stores, and wholesale partners. The company is driven by the transformative experiences and growth offered by travel.