(Senior) Field Application Engineer - India

The role

You will manage technical interactions with customers in India and act as a technical expert for the Metis AI platform. You will guide customers through the evaluation, adoption, and deployment of Axelera AI hardware using the Voyager SDK.

What you will do

• Engage with customers in India to understand their needs
• Address inquiries and provide product knowledge
• Resolve technical issues directly or via R&D coordination
• Collaborate with Marketing and Business Development on product launches
• Support Sales in expanding existing accounts and identifying new customers
• Track customer interactions and ensure follow-ups
• Gather and relay customer feedback to Product Management
• Conduct competitive analysis through customer and industry insights
• Assist in creating product documentation
• Advocate for customers internally

Required qualifications

• BS/MS in Computer Science, Electrical Engineering or equivalent work experience
• 3+ years of experience in the semiconductor and/or Artificial Intelligence industry in a customer-facing application development or technical support role
• Excellent communication and interpersonal skills
• Self-motivated and results-oriented
• Programming experience in a relevant area such as Python, C/C++, OpenCL, CUDA
• Experience using a high-level ML framework such as PyTorch or TensorFlow
• Solid understanding of embedded systems and practical experience with embedded hardware
• Excellent communication and presentation skills
• Ability to travel to company sites as needed (expect 30%+ travel)

Nice to have

• Solid understanding of server systems, preferably with hands-on experience

Benefits

• Attractive compensation package
• Pension plan
• Extensive employee insurances
• Option to get company shares

About the company

Axelera AI is a deep-tech company creating a next-generation AI platform. The company is headquartered at the High Tech Campus in Eindhoven, Netherlands, and has a team of 250+ employees.