Boam
Head of Partnerships & Client Delivery
Cape Town, Remote. Posted 3 months ago
The role
You will build the operating system for enterprise partnerships from pilot to long-term growth. You will work with the CEO and cross-functional teams to turn pilots into strategic partnerships and create scalable playbooks.
What you will do
- Turn enterprise pilots into long-term strategic partnerships
- Align Product, Engineering, and ML teams around partner success
- Own partnerships end-to-end from pilot to implementation, delivery, and expansion
- Create the playbooks and operating systems that future teams will run
- Turn deep customer understanding into better products and delivery
- Keep complex cross-functional initiatives moving forward
- Identify opportunities to expand partnerships and increase customer value
- Build scalable systems that improve quality, speed, and consistency
- Produce executive-quality project updates, analyses, presentations, and documents
- Use AI to accelerate delivery, analysis, and communication
Required qualifications
- 5+ years in strategy consulting, partnerships, SaaS, or similar client-facing roles
- Exceptional relationship builder who quickly earns trust with senior enterprise executives
- Outstanding written and spoken English with strong executive presence
- Thrive solving messy, ambiguous, high-stakes cross-functional problems
- Experienced partnering with Engineering and technical teams
- Enjoy building scalable systems instead of solving the same problem twice
- Highly analytical with strong judgment and prioritization skills
- Extremely responsive, dependable, and biased toward action
- Comfortable influencing Product, Engineering, and Sales without formal authority
- AI-native and constantly looking for ways to improve productivity using modern AI tools
- Take ownership, move quickly, and thrive with minimal direction
Nice to have
- Management consulting or client-facing strategy experience
- Enterprise SaaS, CRM, data platform, or implementation experience
- Experience working with Salesforce or other CRM platforms
- Experience partnering with Sales and Sales Operations leaders
- Experience managing enterprise pilots or strategic customer implementations
- Built or advised Customer Success, Partner Success, or Professional Services teams
- Experience hiring, mentoring, or leading high-performing teams
Benefits
- Top-tier compensation with meaningful equity upside
- High autonomy, meaningful ownership, and real influence across the company
About the company
Boam AI provides the managed data and intelligence layer behind some of the world's leading enterprises. They transform unstructured information into actionable intelligence that powers CRMs, data warehouses, and AI applications.