Senior Product Operations Manager

The role

You will design, build, and run the product operating system. This includes specifying work, verifying releases, communicating launches, and surfacing risk.

What you will do

• Design and run the end to end release and launch operating system
• Define the quality bar and independent verification processes
• Maintain the truth of the system of record
• Make ship / no-ship decisions with documented reasoning
• Track metrics including defect escape rate, launch slippage, and time from fix to verified fix
• Surface risk, slippage, and tradeoffs in writing

Required qualifications

• 6+ years owning product operations, program management, or release / QA operations at a B2B software company
• Experience building a launch, release, or QA process from scratch
• Experience owning a ship / no-ship call
• Ability to write technical updates for engineers and plain updates for customers
• Ability to verify engineer claims and push back on them
• Based in, or willing to relocate to, San Francisco

Nice to have

• Construction tech, PropTech, or workflow-heavy B2B software
• Experience at a Series A–C startup with no dedicated QA team
• Experience scaling an operations function as a team and a product surface grew

Benefits

• $130,000–$160,000 base
• 0.02%–0.04% equity (4-year vest, 1-year cliff)

About the company

Bobyard uses computer vision and NLP to automate takeoffs and estimates for the construction industry. They raised a $35M Series A led by 8VC, with Primary and Pear.