Senior Program Manager

The role

You will manage the day-to-day status of Linear tickets and verify that bugs are resolved. You will also write launch communications and coordinate with engineering and customer-facing teams.

What you will do

• Own the day-to-day truth of Linear
• Independently verify that fixed tickets are actually fixed
• Write and send launch communications for every release
• Build and run a standard launch checklist
• Coordinate directly with Platform engineers on active projects
• Flag risk and slippage early
• Act as the first call when a customer reports a bug that an engineer says is not broken

Required qualifications

• 2–5 years in a role that combined technical coordination with customer-facing communication
• Fluent in Linear or Jira
• Can write updates for both engineers and customers
• Comfortable pushing back on an engineer's fixed claim
• Enjoys verification and follow-through
• Based in or willing to relocate to San Francisco

Nice to have

• Experience at a Series A–C startup with no dedicated QA team
• Background in construction tech, PropTech, or a technical B2B product
• Experience building a launch or release process from scratch

About the company

Bobyard uses AI to automate takeoffs and estimates for the construction industry. They are a Series A company backed by 8VC, Primary, and Pear.