Backmarket

Advanced Seller Operation Manager

Paris, Remote. Posted 22 days ago

The role

You will help Seller Success Managers operate more effectively by improving tools, processes, reporting, and program execution. You will work within the Sellers Operations & Intelligence team to drive efficiency and data-driven insights.

What you will do

  • Improve the tools, dashboards, and reporting used by Seller Success Managers to monitor seller performance
  • Support team routines and workflows by simplifying processes and reducing manual work
  • Run and optimize seller programs operations, especially our seller incentive programs
  • Ensure data quality and reporting accuracy for business reviews and decision-making
  • Partner with Seller Success Manager, Analytics, and Product teams to implement scalable solutions
  • Identify opportunities to use AI and automation to improve efficiency and insight generation

Required qualifications

  • 3 to 5 years of experience in business operations, sales operations, business intelligence, or a similar role
  • Strong analytical skills
  • SQL is a must
  • Experience with reporting and dashboard tools such as Google Sheets, Omni, Tableau, or Power BI
  • Experience supporting commercial or account management teams with processes, tools, or performance tracking
  • Interest in AI, automation, and process improvement
  • Strong sense of Ownership & positive learning attitude
  • Good organization & communication skills
  • Not afraid of writing structured documents
  • Fully professional capability in English

Nice to have

  • Speak more languages

Benefits

  • Mission driven work environment
  • Hybrid work environment
  • Employee Resource Groups
  • Mentorship programs
  • Comprehensive accessibility policies
  • Cultural competency training

Before you apply

  • Please submit your CV in English
  • Screening Interview - 45min
  • Live case study Hiring Manager - 60min
  • Stakeholder interview - 45min
  • Leadership Interview - 45min

About the company

Back Market is a global marketplace for refurbished devices. Its mission is to make tech reliable, affordable, and better than new while lowering environmental impact.